Privacy Policy

This privacy policy explains how Instruct IQ Ltd handles information when you use the Instruct IQ Driver Training website.

Who we are

This website is operated by Instruct IQ Ltd. For questions about privacy or your personal information, contact joshua.holleran@gmail.com.

Information collected through this website

The website does not currently use contact forms, user accounts, online payments or newsletter sign-ups.

If you choose to contact a driving instructor, trainer or another service through a telephone, email, WhatsApp or external link provided on this website, the information you provide through that service is not submitted through this website. The relevant person or external service may process the information you provide in accordance with their own privacy arrangements.

Website analytics

We use Google Analytics 4 (GA4) to help us understand how people use the website.

Where you consent to analytics, Google Analytics may process information such as:

• pages visited and interactions with the website;
• how you arrived at the website;
• approximate geographic information;
• browser, device and operating-system information; and
• information used to distinguish users and sessions.

We use this information to understand website performance and improve the information and services available through the site.

We do not use Google Analytics on this website for advertising or remarketing purposes.

Cookies and consent

Google Analytics uses cookies and similar technologies. Analytics will only be enabled where you have given the required consent through the website's cookie controls. If you reject analytics cookies, Google Analytics will remain disabled.

You can change or withdraw your analytics consent at any time using the "Cookie settings" link in the website footer. Our basis for using non-essential analytics technologies is your consent.

Google Analytics and international processing

Google provides the Google Analytics service and may process analytics information on our behalf. Information processed through Google Analytics may be processed outside the UK. Where this happens, appropriate safeguards must apply to international transfers in accordance with applicable data protection law.

Further information about Google's privacy practices and Google Analytics is available from Google.

How long analytics information is kept

Analytics information is retained only for as long as reasonably necessary for us to understand website performance and trends.

Retention within Google Analytics is controlled through our Google Analytics settings and may be changed as our analytics requirements develop.

External websites and services

This website contains links to external services and websites, including contact methods and services operated by other organisations or individuals.

Once you follow an external link or choose to contact someone through an external service, their own privacy terms and practices may apply.

Instruct IQ Ltd is not responsible for the privacy practices of external websites or services.

Your data protection rights

Depending on the circumstances, UK data protection law may give you rights over your personal information, including rights to:

• ask for access to personal information held about you;
• ask for inaccurate information to be corrected;
• ask for information to be deleted in certain circumstances;
• restrict or object to certain processing; and
• withdraw consent where processing is based on consent.

Not every right applies in every circumstance.

To make a privacy request relating to information processed by Instruct IQ Ltd through this website, contact joshua.holleran@gmail.com.

Complaints

If you have concerns about how Instruct IQ Ltd handles your personal information, please contact us first so that we can try to resolve them.

You also have the right to complain to the Information Commissioner's Office (ICO), the UK's data protection regulator.